Faqs hotel erding

Questions & Answers Hotel Erding

FAQs

Here you will find the most important information about our accommodation in Erding at a glance. If you have any further questions, our team will be happy to assist you at any time.

General Questions

Where is the Kastanienhof located in Erding?

The Hotel Kastanienhof is centrally located in the town of Erding (Am Bahnhof 7, 85435 Erding, Bavaria) and is just a two-minute walk from the train station and a five-minute walk from the old town.

What are the reception opening hours and current service times?

Our reception is open daily from 6:30 am to 10:30 pm. Service is available from 6:30 am to 10:00 pm.

When is check-in and check-out?

Check-in is possible from 3:00 pm, and check-out is until 11:00 am.

Does the hotel offer Wi-Fi and other technical amenities?

Yes, complimentary Wi-Fi is available throughout the hotel. The rooms are also equipped with a desk, and the conference area features modern meeting technology, making it ideal as a conference hotel in Erding.

Are pets allowed?

Yes, pets are warmly welcome at Hotel Kastanienhof. We charge €12 per pet per day.

Does the hotel have a restaurant or breakfast service?

Yes, at Hotel Kastanienhof you can enjoy a generous breakfast buffet with a wide selection of hot and cold dishes. Breakfast is served Monday to Friday from 6:30 am to 10:00 am, and on weekends and public holidays from 7:00 am to 10:30 am.
Our restaurant is open daily from 11:00 am to 2:00 pm and from 5:30 pm to 8:30 pm.

Is there a laundry service or an iron available at the hotel?

We can arrange a laundry service for you through an external laundry provider. An iron and ironing board are available free of charge in all rooms.

What advantages do I have when booking directly with Hotel Kastanienhof?

When booking directly, hotel guests receive a 5% discount on day tickets for the nearby Therme Erding – a great benefit during your stay at Hotel Kastanienhof and as a spa hotel in Erding.

How can I contact the hotel?

You can reach our hotel at the following contact details:
+49 (0) 8122 - 980 - 0
reservierung@kastanienhof-erding.de

Rooms and Amenities

How many rooms does the hotel offer and how are they equipped?

Hotel Kastanienhof has a total of 90 rooms: 41 single rooms, 49 double rooms and Superior double rooms, all modern and comfortably furnished.

Amenities include air conditioning, a kettle with coffee/tea, in-room Wi-Fi, and a desk – ideal for business travelers.

Are there accessible rooms or an elevator in the hotel?

Yes, the hotel offers one accessible room. In addition, two elevators are available.

Does the hotel provide baby cots?

Yes, baby cots can be provided for a fee of €12 per day.

Are hairdryers available in the rooms?

Yes, all rooms are equipped with a hairdryer.

Do the rooms have a balcony?

Some rooms feature a balcony upon request. An additional fee of €12 applies.

Are the rooms air-conditioned?

Yes, all rooms are air-conditioned, which greatly enhances comfort, especially for conferences and business trips in summer months.

Does the hotel have fitness or wellness facilities?

The hotel offers a small wellness area with a sauna, steam bath, relaxation room, and fitness equipment. Ideal for unwinding after a day at the conference hotel in Erding or after exploring the old town.

Rooms and Amenities

Which services are included in the room rate?

The room rate includes accommodation, linen change, cleaning, one bottle of water per stay, TV with radio, in-room telephone, Wi Fi, mini fridge (without beverages), heating and air conditioning, desk with notepad and pen, luggage rack, ironing board and iron, wardrobe with hangers, and a safe.

What are the cancellation policies?

The cancellation policies vary depending on the respective booking conditions. You will receive detailed information during the booking process or upon request at the reception.

Which payment methods are accepted?

At Hotel Kastanienhof, you can conveniently pay with cash, debit card or all major credit cards.

Meetings & Conferences

Can I also host a meeting or conference at the hotel?

Yes, the hotel offers modern conference and event spaces, ideal for meetings or conferences in the Erding/Munich area.

Are there meeting or event rooms available?

Hotel Kastanienhof features several fully equipped meeting rooms with natural daylight, air conditioning and in house technical equipment.

How many guests can attend an event at Hotel Kastanienhof?

Events for up to approximately 120 people can be hosted at Hotel Kastanienhof.

Surroundings

Which sights and attractions are within walking distance?

Thanks to its central location, many of Erding’s sights and highlights are just a short walk from Hotel Kastanienhof. It is ideal for guests wishing to explore the historic old town or looking for a well located hotel near the Erding Thermal Spa.
Attractions within walking distance include:
• Erding Old Town with charming alleys, cafés and shops
• Erding City Park, perfect for a short stroll or relaxation
• Picturesque squares such as Schrannenplatz and Kleiner Platz
• Museums such as Museum Erding and the Erding Farmhouse Museum with changing exhibitions
• Traditional inns and regional restaurants in the town centre
• Erdinger Weißbräu brewery tour (near the old town) – a must for beer enthusiasts
• Erding train station, just a few minutes away on foot, ideal for trips to Munich or the trade fair grounds
This makes Hotel Kastanienhof an excellent base for discovering Erding and reaching popular excursion destinations in the surrounding area quickly.

Which day trips can be taken from Erding?

Thanks to its central location, Erding is a convenient starting point for day trips to Munich (via S Bahn), Freising or the region around Landshut – ideal for guests looking for a city hotel in Erding with great transport connections.

Arrival & Parking

How do I get to Hotel Kastanienhof?

The hotel is located just a 2 minute walk from Erding train station. From the S Bahn station Erding, you have convenient connections to Munich and the Munich Trade Fair. If you are travelling by car, you can reach the hotel via the nearby motorway.

Is parking available directly at the hotel?

Yes, the hotel offers both outdoor parking spaces and an underground garage for our guests.

How far is Hotel Kastanienhof from the nearest train station or airport?

Erding train station is only a 2 minute walk from the hotel. Munich Airport is around 20 minutes away by car and approximately 30 minutes by public transport.


How long does it take to get from the hotel to the Munich Trade Fair?

From the hotel, you can reach the Munich Trade Fair in around 30 minutes by S Bahn (departing from Erding station). The journey by car also takes approximately 30 minutes.

Is there a direct S Bahn connection between the hotel, the airport and the Therme Erding?

Yes. From Erding train station (close to the hotel), the S Bahn line S2 runs directly to Munich and the trade fair grounds. A bus connection (line 512) is available from Erding station or Altenerding station to the Therme Erding.

Are there charging stations for bicycles or electric cars?

Yes, charging stations for electric cars are available.

How far is the hotel from the centre of Erding?

Erding’s old town with shops and restaurants is a five minute walk from the hotel. The location is considered both central and quiet.

Therme Erding

How far is the hotel from the entrance of the Therme Erding?

Therme Erding can be reached in around 10 minutes by car or approximately 20 minutes by bus.

Is there a shuttle service or bus connection between the hotel and the Therme Erding?

There is no hotel owned shuttle service. However, several bus connections (e.g. line 528) operate between Hotel Kastanienhof and the Therme Erding.

Do hotel guests receive discounted or priority tickets for the Therme Erding?

Yes. Hotel guests receive a 5% discount on day tickets for Therme Erding, available at the reception.

Can I purchase Therme tickets directly at the hotel?

Yes, you can buy day tickets for Therme Erding (spa and sauna) at reception.